Refund policy

Status of this policy

This is a draft for legal review, not a finalized no-refund policy. [Add legal operator name, business email, and effective date]. Finalize and display the policy before accepting any payments.

Digital purchases

[Define the refund process and any voluntary refund window, with objective eligibility conditions]. Digital delivery alone does not automatically remove statutory cancellation or refund rights. Requirements vary by country and customer location.

Cancellation and faulty content

For markets such as the UK and EU, obtain advice on digital-content cancellation rules, required express consent to immediate supply, acknowledgement of loss of cancellation rights where applicable, and durable confirmation. Preserve remedies for faulty, inaccessible, or misdescribed products and all other mandatory rights.

Requesting help

[Provide a working business email, order-reference instructions, response time, decision process, refund timing, and original-payment-method details]. Payhip will process purchases once connected; confirm how its checkout implements your reviewed policy. Never request full payment card details.